Refund policy
Returns & Exchanges
Every Good Dog Bed is handcrafted right here in the USA. We take pride in our craftsmanship and stand behind the quality of our products.
All sales are final. We do not accept returns or exchanges at this time. Please review product dimensions, colors, and details carefully before placing your order. If you need help choosing, contact us before purchasing.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, has a manufacturing defect, or contains an incorrect item, we’ll make it right by replacing the affected product or component at no additional cost.
Please inspect your order upon delivery and contact us through our website’s Contact page as soon as you discover an issue. Include your order number, a description of the problem, and clear photos so we can help promptly.
Please contact us before sending anything back. We will provide instructions if the affected item needs to be returned.
Our Quality Commitment
Our no-return policy does not affect eligible claims under the Good Dog Guarantee. If something isn’t right with the quality of your bed, please reach out so we can review the issue and arrange an appropriate replacement.
Nothing in this policy limits any rights you may have under applicable consumer protection laws.